Return Policy for Xcellance Nutra Care 🌿 Your Satisfaction, Our Commitment.
At Xcellance Nutra Care, we prioritize your happiness and aim to make your shopping experience delightful, not just during the purchase but also after. Here’s a glimpse of our Return Policy:
Our 30-Day Guarantee 🍃 Your Happiness, Our Priority.
Your satisfaction is paramount. If, for any reason, you find yourself less than thrilled with your purchase, rest assured – our 100% satisfaction guarantee has got you covered.
Peace of Mind Shopping
We are dedicated to ensuring that every aspect of your shopping experience with Xcellance Nutra Care brings joy. This commitment extends to our return and exchange process.
Simple Returns & Exchanges
Initiating a return or exchange is a breeze. Simply use your order number and email to begin the process. Whether the product is opened or used, you have a generous 30-day window from the date of delivery to return or exchange it.
Oversight on Our Part?
In the rare event of an oversight on our part, please notify us within 48 hours. We will promptly rectify the situation by sending the correct items or processing a full refund.
Conditions for Returns:
While we accept returns for opened or used products, they must be in good condition to qualify. When arranging your return shipping, ensure it has a tracking option. Trusted providers like Blue Dart, DTDC, ECOM Express, or Delhivery are recommended.
Return the products in their original condition and packaging. Customers are responsible for their return shipping costs. Xcellance Nutra Care holds no responsibility for any damage caused after delivery.
Return Address:
Violet Ventures
270, JLPL Industrial Area,
Mohali, Punjab,
India – 160055.
We encourage you to carefully read our Return Policy and ensure that all items are eligible for return to avoid disappointment. You have a 30-day window from the date of receiving your order to initiate the return. Returns initiated after this period will be rejected.
Refunds:
For all full-priced items, we provide a refund to your original payment method. Please note that we do not provide a return label or cover return shipping costs.
Once approved, the refund amount will be credited back to the original payment method used for the purchase within 4-7 business days.
Any Questions?
Our dedicated team is here to assist you! Connect with us at info@xcellancenutracare.com or dial +91 8968 290 926. We promise to respond within a business day, addressing any questions or concerns you may have. Your satisfaction remains our top priority.